Please contact us here, and we can look into this with our couriers, and we will be able to find a resolution for you as quickly as possible.

Please note: Our staff work 9.00am – 5.00pm AEDT, Monday to Friday (excl. Public Holidays) and are available and happy to help during these hours. Outside these hours, we will endeavour to respond as quickly as possible the next working day.

Krispy Kreme do not have a same day delivery option. As such, our ability to replace a damaged product on the same day you contact us may be limited. We will endeavour to find a suitable alternative solution for you.