Oh no! If you’re needing to cancel because you didn’t reach the minimum order, consider pushing your date back instead to allow you and your community more time to receive orders. Email us to move your fundraiser date for you!
If, however, you need to cancel for other reasons, we can action this when receiving notice in writing by at least 7 days prior to your event. If payment has already been made, we will need your bank or credit card details to process a refund and cancellation. Please email our team ASAP so we can assist you with a cancellation.
If you are cancelling within 7 days of your event, cancellation fees may apply as per the Terms & Conditions on your confirmation contract.
Please note, if you are hosting an online store, please view this article on cancelling your event, as you’ll need to refund all your online customers!