Please try the following troubleshooting tips:
- Try using a different browser or incognito mode
- Clear your browser's cache. If you are unsure how to do this, search ‘your browser clear cache instructions’. (e.g. ‘Safari clear cache instructions’) After clearing your cache, restart your device.
- Try using your phone or a different device.
If you received your code from our newsletter, please also try logging into your account before using the code.
If you still can't get the code to work, please feel free to contact us for assistance.