Please try the following troubleshooting tips:
- Try using a different browser or incognito mode
- Clear your browser's cache. If you are unsure how to do this, search ‘your browser clear cache instructions’. (e.g. ‘Safari clear cache instructions’) After clearing your cache, restart your device.
- Try using your phone or a different device.
If you still can't get the code to work, please feel free to contact us for assistance.
Please note: If you received your code via our newsletter, if you are trying to place an order on our pre-order website (https://www.krispykreme.com.au), you will need to log in first before using. If you are on our Same-Day platform (https://sameday.krispykreme.com.au/), you will not need to log in, and must check-out as Guest.
