We're sorry that you have experienced an issue with your order from one of our on-demand delivery partners!
If your issue relates to product freshness, please send your order details and any relevant photographs to customersupport@krispykreme.com.au
For any other order issues that have been placed via our on-demand delivery partners (UberEats, Menulog, and Deliveroo), you will need to reach out to them directly though your account on the App or Website. Their customer service teams will be able to provide you with a solution to your issue.